California Human Resource Blog

Archive for the ‘HR Potential’ Category

Stimulus Package More Than $…HR Changes Too

Tuesday, March 10th, 2009

There have already been countless laundry lists published of the HR tasks generated by the new economic stimulus package. HR departments everywhere are scrambling to make the nuts and bolts changes needed to comply. Rather than focusing solely on the new tasks generated by the stimulus package it may be the perfect time to step back and look at the bigger HR picture and how your HR professionals can make a more significant contribution to the management team. The economic stimulus package is ultimately about jobs and a more viable economy. With so much on the table and at stake this may be the perfect opportunity for an HR stimulus as well.

The urgency of the current economic situation means we must move the conversation forward and make our HR professionals much more than masters of the HR task list. Your Human Resource professionals need to assume a far more critical role, strategic management partner. When the economy is good and things are humming smoothly it is easy to for companies to let HR to fall into the role of compliance cops or worse, the equivalent of the shovel and the dustpan at the end of the parade. HR has much more to offer and they will never face greater tests or have a better opportunity to demonstrate their skills, resources and capacity to be key members of the management team.

Business owners, managers and employees are all stakeholders in the economic recovery and it is time for all hands on deck. The moment has come to strip away the endless TV commentary and politics surrounding the Stimulus Package to focus on the day to day work we all must engage in. HR has long held that they deserve a seat at the management table and in the current business climate HR professionals will have a golden opportunity take a seat and assume a meaningful leadership role. This means you should expect your HR professionals must to forth innovative ideas on effective human capital deployment and employee engagement which will bolster business survivability and success. In short, they must demonstrate the ability to be less transactional and more transformational. Only then will HR become your strategic management partner.

Jason Corsello recently wrote an interesting piece on the Human Capitalist Blog summarizing some key points made by Tod Loofbourrow, Chairman of Authoria, when he spoke recently at the Strategic e-HR Conference. He was talking about HR executives that “get it” and laid out the first three qualities summarized below. Jason added the fourth point. These thought provoking ideas put forth by Tom Loofbourrow’s and Jason Corsello are the perfect jumping off point to begin an HR stimulus conversation.

1. Business acumen. They have a true understanding of their own company, its business, the products and the industry it operates. Too many HR executives don’t even know the products their company sells and at what price or margin.

2. Analytical mindset. They think in numbers not emotions. They leverage data to make decisions and measure their business proactively.

3. Accountability. They are willing to make hard, critical decisions independently and will to put their proverbial “ass on the line”. Accountability also means they have a favorable reputation within the organization and can garner support throughout.

4. They know what they don’t know. This really means they know the right questions to ask and surround themselves with smart people, experts and knowledge.

And I would like to suggest another point for inclusion on the list:

5. They see HR as a fully vested member of the management team. They have a thorough understanding where HR fits in big picture of the management puzzle and understand why HR is vital to the success of the company.

So how do management and HR make such a dramatic shift and change the dynamic of HR as usual? In the next few months we will examine each of the areas on this list and discuss what owners, managers and HR professionals can do to more fully integrate HR into the management team.


POP QUIZ: What Kind of Leader Are YOU?

Monday, February 23rd, 2009

Take our quiz to find out what kind of leader you are. Keep in mind that leadership qualities can change depending on your role, your manager’s leadership style, and your employees’ differences. Also, you might use a combination of several styles depending on your team’s personality, the type of role you have, and the work issues you face. This quiz only suggests how you might respond to important decisions that you might face on a regular basis.

1. You have two days to make a big decision. You:

    A. Decide without input from peers, subordinates or team members.

    B. Depend on your veteran employees to make the decision, knowing they will make the right one.

    C. Quickly convene a meeting with your team members and make your decision based on the prevailing attitude you hear.

    D. Prefer to leave the decision to a subordinate, then take credit if it’s a good one and stay silent if it does not work.

2. What do employees want most from their jobs?

    A. Feeling valued

    B. Less stress

    C. Being part of a team

    D. Shared vision and values

3. Your team misses a deadline. You:

    A. Take responsibility, then immediately finish the project yourself.

    B. Appoint one or two people on the team to get the project finished by a new deadline they set themselves.

    C. Find out why the team missed the deadline and ask for suggestions about what the next step should be, then set a new deadline.

    D. Yell at team members, tell the group at large to fix the problem, then stride away.

4. When you have an idea you believe is good for the company, you:

    A. Float it immediately to higher-ups in your organization who can make it happen.

    B. Ask highly trusted members of your team to research and test the idea and get back to you with their thoughts, then forget about it.

    C. Present your idea at a team meeting and seek opinions before deciding what to do next.

    D. It’s not your job to have ideas.

5. When a trusted team member is late for three meetings in a row and is evasive with you about the reason, you:

    A. Tell the employee privately that you expect punctuality and insist that the tardiness not occur again.

    B. Ask human resources to find out what is going on, but request no report back to you.

    C. Seek out the advice of several trusted peers.

    D. Confront the employee in a public setting and ask in a loud voice why he or she keeps missing work.

6. Budget concerns mean there will be no raises in the new fiscal year. You:

    A. Discuss the issue with no one, but write and distribute an internal memo instructing people with questions to see you.

    B. Tell your veteran team members there will be no raises, and let them inform employees the way they see fit.

    C. Convene a meeting of team members, break the news and allow questions. Then ask them for ideas on how to tell everyone else and what your organization can offer instead of raises.

    D. You never plan raises in your budget anyway, so it doesn’t matter.

If you answered mostly A: A is for autocratic leadership. Although you get the job done efficiently, you tend to be a bit inflexible and this could build resentment among employees, giving you results that will prevent your organization’s growth (lack of development and high turnover).

Light-bulb moment: Develop some of your trusted subordinates by teaching them what you do so well, and you won’t have to work such long hours. You might even enjoy work more!

If you answered mostly B: B is for benign, or laissez-faire leadership. Your style works best when people are old hands at their jobs, and your employees appreciate you for putting your trust in them. However, be sure to designate specifically who is responsible for which projects or they may not get done.

Light-bulb moment: Set firm deadlines and check along the way to make sure you get what you expect. Also, schedule dates for reports to come directly to you in the form (written or oral) that makes sense for you and the team.

If you answered mostly C: C is for collaborative leadership. It’s a nice way to make team members feel useful and a good development tool. It also cuts down on cutthroat competition if everyone has an equal say.

Light-bulb moment: If you are a leader who thrives on quick decisions, or if your organization requires them, find a way to compromise between you-think and group-think.

If you answered mostly D: Your employees probably do not trust you. Do you trust yourself?

Light-bulb moment: One of the first things you can do is to lay a strong foundation by treating others the way you wish to be treated. If you want the responsibility of leading, develop your interpersonal skills in leadership training courses.

“Business is a combination of war and sport.” – Andre Maurois, French Author