Emotional Intelligence, by Daniel Goleman We’ve all had that employee who we hired with such great expectations. Their resume was impressive, including both experience and education that indicated they could be a star employee, and they generated such confidence during their interviews. However, they failed to engage with other staff,…
A management consultant YPP works with recommended a number of business books for us to read recently. I have to admit, I am someone who generally finds business books either very dull or too simplistic; I don’t want to read an entire book to glean a few truly new ideas…
Why should management and HR make a dramatic shift and change the dynamic of HR as usual? Given the challenges of this prolonged economic downturn and the crucial need to leverage every available brain cell in our organizations how can we not? The landscape around us has changed and we…
Could this seemingly endless recession claim yet another victim, our creative spirit? As I see my friends, family and coworkers struggling to keep heads above water in an economy stuck in the muck I’m developing a new concern, that our creative spark may get lost. Fear and frustration seem to…
Are you sometimes surprised by how people respond differently to changing business environments? The American workplace is a fluid environment that is constantly changing and this is especially true of the combinations of people that need to work together. Today’s managers have to make critical decisions in an ever changing,…
Another CEO that I respect stated; “There is no doubt of the potential of HR to move my business forward; what is in doubt is the ability of HR to live up to that potential.” While this is stinging comment about the HR profession it is a reasonably fair comment.…
Take our quiz to find out what kind of leader you are. Keep in mind that leadership qualities can change depending on your role, your manager’s leadership style, and your employees’ differences. Also, you might use a combination of several styles depending on your team’s personality, the type of role…
This week Barack Obama appointed a Chief Performance Officer for the Federal Government, focused on assessing the performance of government programs and finding opportunities to reduce waste and eliminate low-performing investments. So who is the Chief Performance Officer in a business? We have been studying this issue and I wrote…
None of us can be certain of what to expect in these turbulent economic times but we can be certain most of us will see increased workplace challenges. HR professionals and the labor law community are being advised to anticipate significant increases in work related complaints and lawsuits as the…
“The trouble with doing something right the first time is that nobody appreciates how difficult it was” -Walt West Most employers are still using the interview as their primary screening device. While the interview is an important aspect of the process, it is very subjective. Studies show that using an…
